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Outage in Miro EU

Issue affecting our service performance

Resolved Minor
March 04, 2026 - Started 10 days ago - Lasted 30 minutes

Incident Report

Summary AI Generated

Miro EU experienced a 30-minute service degradation caused by elevated CPU utilization on their content database. Users encountered slow loading times and failures when attempting to open boards and spaces. The engineering team identified and mitigated the issue, with performance returning to normal while continued monitoring ensured full service restoration.

We are currently investigating an issue affecting our service. We identified elevated CPU utilization on our content database, which is causing performance degradation. Current Impact: Users may experience slow loading times or failures when attempting to open boards and spaces. What We're Doing: Our engineering team is actively investigating the root cause and exploring mitigation options to restore normal service performance. Next Steps: We will provide updates as we make progress toward resolution. We sincerely apologize for the disruption and appreciate your patience.

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Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 03/04/2026 05:39PM

Performance should have returned to normal. We are still monitoring to ensure the experience is restored.

MONITORING 10 days ago - at 03/04/2026 05:24PM

Identified the issue and have mitigated the impact. We will continue monitoring and take more follow up actions.

INVESTIGATING 10 days ago - at 03/04/2026 05:14PM

We are currently investigating an issue affecting our service. We identified elevated CPU utilization on our content database, which is causing performance degradation.

Current Impact:
Users may experience slow loading times or failures when attempting to open boards and spaces.

What We're Doing:
Our engineering team is actively investigating the root cause and exploring mitigation options to restore normal service performance.

Next Steps:
We will provide updates as we make progress toward resolution. We sincerely apologize for the disruption and appreciate your patience.

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