Outage in Miro US

Partial degradation of core Miro functionality

Resolved Major
September 08, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have observed a partial degradation of some core Miro functionality, including sign in, board functionality and our APIs. Our engineering team is engaged and investigating the issue.
Components affected
Miro US Log in ability Miro US Application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/08/2023 10:36AM

This incident has been resolved.

MONITORING about 2 years ago - at 09/08/2023 09:16AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 09/08/2023 08:46AM

Several parts of the system are still recovering. The team is working to fix it as soon as possible. Core Miro functionality could still be unavailable for some users.

IDENTIFIED about 2 years ago - at 09/08/2023 07:46AM

We found the issue and implemented the fix. We see the system is recovering.

INVESTIGATING about 2 years ago - at 09/08/2023 07:42AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 09/08/2023 07:26AM

We have observed a partial degradation of some core Miro functionality, including sign in, board functionality and our APIs. Our engineering team is engaged and investigating the issue.

Latest Miro US outages

Application degradation in the US data residency - 2 days ago
Miro degraded - 11 days ago
User search degradation - 11 days ago
Potential Service Disruptions (External Incident) - 12 days ago
Issue with creating support requests for customers with language set to Japanese - about 2 months ago

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