Outage in Miro

Application loading issue

Resolved Major
November 21, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating reports of the Miro application's degraded performance. Users may experience slower response times or delays when accessing Miro. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
Components affected
Miro Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/21/2024 04:11PM

The issue affecting the application's performance has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

MONITORING about 1 month ago - at 11/21/2024 03:17PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 11/21/2024 01:05PM

The performance of the application has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

INVESTIGATING about 1 month ago - at 11/21/2024 12:45PM

We are still investigating the issue. For the next 5 minutes, users will not be able to load new sessions in Miro. We apologize for any inconvenience this may cause and appreciate your patience.

INVESTIGATING about 1 month ago - at 11/21/2024 12:32PM

We are continuing to investigate the issue. We will provide further updates in 15 minutes.

INVESTIGATING about 1 month ago - at 11/21/2024 12:15PM

We are currently investigating reports of the Miro application's degraded performance. Users may experience slower response times or delays when accessing Miro. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

Latest Miro outages

Board loading issue - about 2 months ago
Performance issue - 2 months ago
Application loading issue - 2 months ago
Miro AI Unavailable - 6 months ago

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