Outage in Mistral Data

Mistral Data Identity Issues

Resolved Minor

July 07, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have have identified an issue with Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications. We apologise for any inconvenience and will post another update as soon as we learn more.

Components affected

Mistral Data Document Distribution Application Mistral Data Sirocco Mistral Data Ventoux Mistral Data Zonda Mistral Data Solano Mistral Data SWR Electronic Data (ED) Application Mistral Data Network Rail Fault Reporter Application Mistral Data TPE Fault Reporter Application Mistral Data Solano Dynamic Reporting System Mistral Data Sarma Mistral Data Berth Maps Mistral Data Facility Fault Reporting Application

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/07/2025 11:47AM

This incident has been resolved.

MONITORING 10 months ago - at 07/07/2025 11:29AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/07/2025 11:11AM

We have have identified an issue with Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications.
We apologise for any inconvenience and will post another update as soon as we learn more.

Latest Mistral Data outages

MD Identity SSO Issues - 7 days ago

Berth Maps issues - about 1 month ago

Test Maintenance Notifcation - about 2 months ago

GPS Data Issue Berth Maps - 2 months ago

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