Outage in Mistral Data

Mistral Data Identity Issues

Resolved Minor

July 28, 2025 - Started 9 months ago - Lasted 33 minutes
Official incident page

Incident Report

We have have identified an issue with our Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications. We apologise for any inconvenience and will post another update as soon as we learn more.

Components affected

Mistral Data Zonda Mistral Data Ventoux Mistral Data Document Distribution Application Mistral Data TPE Fault Reporter Application Mistral Data Solano Dynamic Reporting System Mistral Data SWR Electronic Data (ED) Application Mistral Data Solano Mistral Data Network Rail Fault Reporter Application Mistral Data Sirocco Mistral Data Sarma Mistral Data Berth Maps Mistral Data Facility Fault Reporting Application

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/28/2025 10:43AM

We have identified and fixed the issue.

INVESTIGATING 9 months ago - at 07/28/2025 10:16AM

We have have identified an issue with our Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications.
We apologise for any inconvenience and will post another update as soon as we learn more.

Latest Mistral Data outages

MD Identity SSO Issues - 7 days ago

Berth Maps issues - about 1 month ago

Test Maintenance Notifcation - about 2 months ago

GPS Data Issue Berth Maps - 2 months ago

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