Outage in MIT IS&T

Duo SMS/Phone call authentication delivery failures

Resolved Minor
February 13, 2025 - Started 3 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Duo is currently experiencing SMS/Phone Call delivery failures. Push authentication is not impacted and can be used as an alternative authentication method. Duo has identified the issue and are working to deploy a fix. More information from Duo is available here: https://status.duo.com/incidents/h7lht3g1zv9w
Components affected
MIT IS&T General
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2025 11:55AM

Duo has declared this incident resolved. More information from Duo is available here: https://status.duo.com/incidents/h7lht3g1zv9w

IDENTIFIED 3 months ago - at 02/13/2025 07:15PM

Duo is currently experiencing SMS/Phone Call delivery failures. Push authentication is not impacted and can be used as an alternative authentication method.

Duo has identified the issue and are working to deploy a fix. More information from Duo is available here: https://status.duo.com/incidents/h7lht3g1zv9w

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