Outage in MIT IS&T

Spectrum Protect (TSM) server oc11-bk-ent-1

Resolved Minor

July 02, 2025 - Started 10 months ago - Lasted 5 days
Official incident page

Incident Report

IS&T staff are currently investigating an issue with the Spectrum Protect (TSM) server oc11-bk-ent-1.

Components affected

MIT IS&T Administrative Services

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/07/2025 01:59PM

This incident has been resolved.

MONITORING 10 months ago - at 07/02/2025 10:07PM

This server is again available for backups and restores, though we are continuing to monitor it.

IDENTIFIED 10 months ago - at 07/02/2025 04:57PM

We are continuing to work on the problem, and hope to make the server available again by 6pm today.

IDENTIFIED 10 months ago - at 07/02/2025 02:03PM

IS&T staff have identified the problem with oc11-bk-ent-1, and are working on implementing a solution, but that will take some time. Right now new connections to oc11-bk-ent-1 are disabled, and most existing connections were killed. All data that was already backed up remains intact on the server, and wil lbe accessible once this problem has been resolved.
We will post another update at around 1pm

INVESTIGATING 10 months ago - at 07/02/2025 01:48PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/02/2025 01:47PM

IS&T staff are currently investigating an issue with the Spectrum Protect (TSM) server oc11-bk-ent-1.

Latest MIT IS&T outages

Instructure - 24 days ago

Degraded Performance: AFS and Moira Services - about 1 month ago

OC25 (Haystack): Network Connectivity to MITnet - 2 months ago

Microsoft 365 MFA Access Issues - 2 months ago

Duo Authentication Issues - 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook