Outage in MIT IS&T

Spectrum Protect (TSM) server oc11-bk-ent-1

Minor
July 02, 2025 - Started 1 day ago
Official incident page

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Outage Details

IS&T staff are currently investigating an issue with the Spectrum Protect (TSM) server oc11-bk-ent-1.
Components affected
MIT IS&T Administrative Services
Latest Updates ( sorted recent to last )
MONITORING about 19 hours ago - at 07/02/2025 10:07PM

This server is again available for backups and restores, though we are continuing to monitor it.

IDENTIFIED 1 day ago - at 07/02/2025 04:57PM

We are continuing to work on the problem, and hope to make the server available again by 6pm today.

IDENTIFIED 1 day ago - at 07/02/2025 02:03PM

IS&T staff have identified the problem with oc11-bk-ent-1, and are working on implementing a solution, but that will take some time. Right now new connections to oc11-bk-ent-1 are disabled, and most existing connections were killed. All data that was already backed up remains intact on the server, and wil lbe accessible once this problem has been resolved.
We will post another update at around 1pm

INVESTIGATING 1 day ago - at 07/02/2025 01:48PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 07/02/2025 01:47PM

IS&T staff are currently investigating an issue with the Spectrum Protect (TSM) server oc11-bk-ent-1.

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