Outage in MIT IS&T

Expired certificate issues impacting SSO logins

Resolved Minor

September 02, 2025 - Started 7 months ago - Lasted about 8 hours
Official incident page

Incident Report

IS&T has identified an issue with Touchstone authentication impacting Global Protect, Atlas, Alumni as well as other services.

Components affected

MIT IS&T Academic Services MIT IS&T Administrative Services MIT IS&T General MIT IS&T Network

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/02/2025 12:24PM

IS&T has resolved the issue impacting Touchstone. If you encounter further authentication difficulties, please contact the Service Desk at 617-253-1101 or servicedesk@mit.edu.

INVESTIGATING 7 months ago - at 09/02/2025 04:39AM

IS&T has identified an issue with Touchstone authentication impacting Global Protect, Atlas, Alumni as well as other services.

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