Outage in MIT IS&T

Touchstone Authentication Issue

Resolved Minor
September 02, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

IS&T has identified an issue with Touchstone authentication impacting Global Protect, Atlas, Alumni as well as other services.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/02/2025 11:45AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/02/2025 10:09AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/02/2025 04:38AM

IS&T has identified an issue with Touchstone authentication impacting Global Protect, Atlas, Alumni as well as other services.

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