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Outage in MIT IS&T

AWS Outage

Resolved Major
October 20, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Incident Report

Early this morning around 3:15am EST, a major AWS outage affected many global services, including several used by MIT such as Canvas, Slack, Zoom and the MIT Atlas app. AWS services are now largely restored as of 5:20am EST, systems are operating normally again. IS&T will continue to monitor the situation.
Components affected
MIT IS&T General MIT IS&T Canvas

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/21/2025 02:50PM

This incident has been resolved.

MONITORING 5 months ago - at 10/20/2025 04:21PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 10/20/2025 04:20PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 10/20/2025 04:20PM

We're aware that several services continue to be affected by the recent Amazon Web Services (AWS) outage. Impacted services include Canvas, Panopto, Zoom, and Qualtrics.

For current status updates, visit:

- Amazon Web Services (AWS): https://health.aws.amazon.com/health/status
- Canvas: https://status.instructure.com/incidents/rvd23ht9ht9k
- Panopto Status: https://status.io/pages/57c1fd57097aa14d7f0021cd
- Zoom Status: https://www.zoomstatus.com
- Qualtrics Status: https://status.qualtrics.com

IS&T continues to monitor the situation and will share updates as they become available.

MONITORING 5 months ago - at 10/20/2025 12:42PM

Early this morning around 3:15am EST, a major AWS outage affected many global services, including several used by MIT such as Canvas, Slack, Zoom and the MIT Atlas app. AWS services are now largely restored as of 5:20am EST, systems are operating normally again. IS&T will continue to monitor the situation.

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