Outage in Miuros

Delay in fetching conversations from Dixa

Resolved Minor
May 26, 2025 - Started about 1 month ago - Lasted 10 days
Official incident page

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Outage Details

Data is missing from Conversation and Activity Analysis starting May 23rd, 7 CEST; metrics may be missing or incomplete. We're currently working on a fix to get your data back.
Components affected
Miuros Data sync
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/05/2025 02:24PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/26/2025 08:00PM

The backfilling of data has been completed. Please be advised that certain metrics are still being updated.
We will continue to monitor the situation until all metrics have been fully restored.
We appreciate your patience and understanding.

IDENTIFIED about 1 month ago - at 05/26/2025 01:12PM

We have identified the issue and are now backfilling the data. This process is anticipated to be completed by the end of the day; however, please be advised that some metrics may be marginally incomplete for a duration of 48 hours.

We will keep you posted. Thanks for your patience.

INVESTIGATING about 1 month ago - at 05/26/2025 07:38AM

Data is missing from Conversation and Activity Analysis starting May 23rd, 7 CEST; metrics may be missing or incomplete.

We're currently working on a fix to get your data back.

Latest Miuros outages

Problems with assigning reviews - over 1 year ago
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