Outage in Mixpanel

Degraded Ingestion API Performance (/import)

Resolved Minor
April 15, 2025 - Started 21 days ago - Lasted about 6 hours
Official incident page

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Outage Details

From April 15th at 5:38 PM to April 16th at 5:56 AM (PST), Mixpanel experienced degraded performance in one of our ingestion APIs, /import, where some data may not have been ingested correctly. At this moment, we advise our customers to resend any requests that received an empty response along with the '200 OK' code. This disruption only affected projects hosted in our US data center, and more information will be shared shortly. If you have any questions, please don't hesitate to contact our Support team.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/15/2025 08:36PM

This incident has been resolved.

MONITORING 21 days ago - at 04/15/2025 05:16PM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 04/15/2025 02:55PM

From April 15th at 5:38 PM to April 16th at 5:56 AM (PST), Mixpanel experienced degraded performance in one of our ingestion APIs, /import, where some data may not have been ingested correctly. At this moment, we advise our customers to resend any requests that received an empty response along with the '200 OK' code.
This disruption only affected projects hosted in our US data center, and more information will be shared shortly.
If you have any questions, please don't hesitate to contact our Support team.

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