Outage in MJ Freeway
Patient Registry Issues
Resolved MajorIncident Report
We are aware of ongoing disruptions affecting MJ Freeway operations, linked to technical issues within the Patient Registry. The Patient Registry is now owned and operated by a different provider.
We are collaborating closely with the new Patient Registry team to identify the root cause and expedite resolution. We understand the impact this has on your operations and will continuously update you with developments as soon as additional information becomes available.
Thank you for your patience and understanding as we work diligently to restore full service functionality.
For urgent concerns or questions, please contact our support team.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/30/2025 06:03PM
This incident has been resolved.
MONITORING
10 months ago - at 06/27/2025 05:17PM
We are continuing to monitor for any further issues.
MONITORING
10 months ago - at 06/27/2025 05:17PM
The patient registry system appears to be coming back online. We will continue to monitor the situation.
IDENTIFIED
10 months ago - at 06/27/2025 03:00PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 06/27/2025 03:00PM
We are aware of ongoing disruptions affecting MJ Freeway operations, linked to technical issues within the Patient Registry. The Patient Registry is now owned and operated by a different provider.
We are collaborating closely with the new Patient Registry team to identify the root cause and expedite resolution. We understand the impact this has on your operations and will continuously update you with developments as soon as additional information becomes available.
Thank you for your patience and understanding as we work diligently to restore full service functionality.
For urgent concerns or questions, please contact our support team.
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