Outage in MobileIron

Ivanti Neurons for MDM Service Degradation - https://ap2.mobileiron.com - SRE-169149

Resolved Minor
February 15, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

A number of Ivanti Neurons for MDM customers on the http://ap2.mobileiron.com environment are experiencing a degradation to the service. Customers may experience information in the admin portal related to devices may be delayed or slow. This can include changes to device status or the action of the device registration or retirement.
Components affected
MobileIron https://ap2.mobileiron.com
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/16/2024 10:26PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/15/2024 03:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/15/2024 02:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 02/15/2024 02:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 02/15/2024 05:42AM

A number of Ivanti Neurons for MDM customers on the http://ap2.mobileiron.com environment are experiencing a degradation to the service. Customers may experience information in the admin portal related to devices may be delayed or slow. This can include changes to device status or the action of the device registration or retirement.

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