Outage in MobileIron

Ivanti Neurons for MDM Service Degradation - https://eu1.mobileiron.com - 1561093

Resolved Minor
April 03, 2025 - Started 18 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating a service degradation in EU1 for the Neurons for MDM product. Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/03/2025 10:52AM

This incident has been resolved.

MONITORING 18 days ago - at 04/03/2025 06:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 18 days ago - at 04/03/2025 06:07AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 18 days ago - at 04/03/2025 05:59AM

We are continuing to investigate this issue.

INVESTIGATING 18 days ago - at 04/03/2025 05:58AM

We are continuing to investigate this issue.

INVESTIGATING 18 days ago - at 04/03/2025 05:37AM

We are currently investigating a service degradation in EU1 for the Neurons for MDM product.

Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.

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