Outage in MobileIron

Ivanti Neurons for MDM Service degradation - https://na1.mobileiron.com

Resolved Minor
April 10, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

A number of Ivanti Neurons for MDM customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information. Tracking Work Item: 1566063
Components affected
MobileIron https://na1.mobileiron.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/11/2025 02:40PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/10/2025 11:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 04/10/2025 11:48AM

A number of Ivanti Neurons for MDM customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Tracking Work Item: 1566063

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