Outage in MobileIron

Ivanti Neurons Platform - Installing Microsoft KB5058499 on Windows 11 24H2 breaks WinVerifyTrust signature verification (1594794)

Minor
June 04, 2025 - Started 1 day ago
Official incident page

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Outage Details

Installing Windows 11 24H2 preview Patch KB5058499 has a breaking change in the digital Signature Win32 API call WinVerifyTrust which results in Patch SDK, Security Controls, and Ivanti Neurons for Patch Management agents from functioning. Workaround: Uninstalling KB5058499 and restarting the system will enable existing agents to function again and new agents to be installed.
Latest Updates ( sorted recent to last )
INVESTIGATING about 19 hours ago - at 06/05/2025 12:58PM

Installing Windows 11 24H2 Preview Patch KB5058499 introduces a breaking change in the digital signature Win32 API call WinVerifyTrust, which prevents Ivanti agents, including agents for Security Controls, Ivanti Neurons, and Patch SDK, from functioning.

Workaround:

Uninstalling KB5058499 and restarting the system will enable existing agents to function again and new agents to be installed.

Additionally, a new Ivanti Neurons agent will be pushed later today to mitigate this issue permanently.

INVESTIGATING about 19 hours ago - at 06/05/2025 12:57PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 06/04/2025 04:05PM

Installing Windows 11 24H2 preview Patch KB5058499 has a breaking change in the digital Signature Win32 API call WinVerifyTrust which results in Patch SDK, Security Controls, and Ivanti Neurons for Patch Management agents from functioning.

Workaround: Uninstalling KB5058499 and restarting the system will enable existing agents to function again and new agents to be installed.

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