Outage in MobileIron

Neurons (feature) Edge Intelligence- Service Degradation - 1627499

Resolved Minor

July 23, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Select Neurons customers using the Edge Intelligence feature may experience a degradation of the service. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/23/2025 09:27AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 07/23/2025 06:58AM

Selected Neurons customers using the Edge Intelligence feature may find that Google Maps is not displaying on the landing page; however, the product remains fully functional.

The Site Reliability Engineering team is investigating the issue and will provide an update or resolution notice once more information is available.

INVESTIGATING 9 months ago - at 07/23/2025 06:37AM

Select Neurons customers using the Edge Intelligence feature may experience a degradation of the service.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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