Outage in MobileIron
Ivanti Neurons for ITSM NVZ STG Partial Outage
Resolved MajorIncident Report
Current Status from cloud service provider : We’ve identified that the impact was caused by a power failure at the East US data center, resulting in several network devices, TORs (Top-of-Rack switches), MORs (Middle-of-Rack switches), and at least one storage scale unit going offline. This led to outages affecting virtual machines and other services. Multiple teams are actively engaged and investigating next steps to restore full service. The next update will be provided in 60 minutes, or as events warrant.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/14/2025 10:42AM
This incident has been resolved.
MONITORING
8 months ago - at 08/14/2025 07:52AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 08/14/2025 07:35AM
Still waiting for update from cloud service provider
IDENTIFIED
8 months ago - at 08/14/2025 07:31AM
Current Status from cloud service provider : We’ve identified that the impact was caused by a power failure at the East US data center, resulting in several network devices, TORs (Top-of-Rack switches), MORs (Middle-of-Rack switches), and at least one storage scale unit going offline. This led to outages affecting virtual machines and other services. Multiple teams are actively engaged and investigating next steps to restore full service. The next update will be provided in 60 minutes, or as events warrant.
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