Outage in MobileIron

Ivanti Neurons for MDM Service degradation - https://ap2.mobileiron.com

Minor
December 16, 2025 - Started about 9 hours ago
Official incident page

Incident Report

A number of Ivanti Neurons for MDM customers on the http://ap2.mobileiron.com environment are experiencing a degradation to the service. The data in the UI may be stale. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information. Tracking Work Item: 1738576
Components affected
MobileIron https://ap2.mobileiron.com

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Latest Updates ( sorted recent to last )
MONITORING about 8 hours ago - at 12/16/2025 06:56AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 9 hours ago - at 12/16/2025 05:37AM

A number of Ivanti Neurons for MDM customers on the http://ap2.mobileiron.com environment are experiencing a degradation to the service. The data in the UI may be stale.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Tracking Work Item: 1738576

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