Outage in MobileIron

Ivanti Neurons for MDM Service degradation - https://ap2.mobileiron.com

Resolved Minor

December 16, 2025 - Started 4 months ago - Lasted 4 days
Official incident page

Incident Report

A number of Ivanti Neurons for MDM customers on the http://ap2.mobileiron.com environment are experiencing a degradation to the service. The data in the UI may be stale. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information. Tracking Work Item: 1738576

Components affected

MobileIron https://ap2.mobileiron.com

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/20/2025 06:22AM

This incident has been resolved.

MONITORING 4 months ago - at 12/16/2025 06:56AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 12/16/2025 05:37AM

A number of Ivanti Neurons for MDM customers on the http://ap2.mobileiron.com environment are experiencing a degradation to the service. The data in the UI may be stale.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Tracking Work Item: 1738576

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