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Outage in MobileIron

LDZ PRD Failover Notification

Resolved Minor
May 19, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Within the past hour, the LDZ PRD landscape experienced a failover event. As a response, an emergency change request has been created to address and resolve the underlying issue. During this process, some users may experience session timeouts or brief disruptions. Our team is actively working to restore full service stability as quickly as possible. We apologize for any inconvenience and appreciate your patience. Further updates will be posted as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/19/2026 10:12AM

The LDZ PRD landscape has remained stable and the reported issue is now resolved. A Root Cause Analysis (RCA) will be provided.
If you are still experiencing degraded performance, please contact support.

MONITORING 3 days ago - at 05/19/2026 09:05AM

We have completed the emergency change and the performance of the LDZ PRD landscape has been restored. We will continue to monitor the landscape to confirm that this issue is fully resolved. If you continue to experience degraded performance, please contact our support team. Thank you for your patience.

IDENTIFIED 3 days ago - at 05/19/2026 08:34AM

The team is still implementing an emergency change to restore service. During this time, you may experience disruption to performance or timeouts. We appreciate your patience and will provide further updates as soon as possible.

IDENTIFIED 3 days ago - at 05/19/2026 07:39AM

Within the past hour, the LDZ PRD landscape experienced a failover event. As a response, an emergency change request has been created to address and resolve the underlying issue. During this process, some users may experience session timeouts or brief disruptions. Our team is actively working to restore full service stability as quickly as possible.

We apologize for any inconvenience and appreciate your patience. Further updates will be posted as they become available.

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