Outage in MobileIron
Policy Assignment and Agent Registration for Neurons Platform Agents may be delayed (1963155)
Minor
July 21, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are investigating an issue that may cause delays in policy assignment for Neurons Platform Agents in the NVU region. Customers may experience slower-than-expected policy deployment during this time.
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Latest Updates ( sorted recent to last )
MONITORING
about 16 hours ago - at 07/22/2026 08:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 18 hours ago - at 07/22/2026 06:21PM
We have identified the issue and have scaled up related resources to compensate. Our current estimates are that Agent Registration and Policy Assignment should return to normal around 0200 2026-07-23 UTC.
INVESTIGATING
about 23 hours ago - at 07/22/2026 01:22PM
We are expanding the scope of this issue to include Agent Registration and all environments. We are continuing to work on the issue with priority
INVESTIGATING
1 day ago - at 07/21/2026 09:14PM
This issue may affect agent registration as well. SRE is still investigating
INVESTIGATING
1 day ago - at 07/21/2026 06:52PM
We are investigating an issue that may cause delays in policy assignment for Neurons Platform Agents in the NVU region. Customers may experience slower-than-expected policy deployment during this time.
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