Outage in MobileIron
Ivanti Neurons MDM - https://ap1.mobileiron.com - Service degradation
Resolved MinorIncident Report
We are investigating an issue where App Inventory data may appear empty or incomplete for a subset of tenants. Our team has identified the root cause and is actively working on a resolution. We will provide updates as more information becomes available.
Components affected
MobileIron https://ap1.mobileiron.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/02/2026 04:46PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 10/02/2026 02:13PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 17 hours ago - at 10/02/2026 12:47PM
We are applying the fix. There may be periods where the following services are impacted:
New devices registration
Cloud Admin Portal
Cloud Self Service Portal
Scheduled reports and compliance actions
Registered device check-in and Ivanti Go client will be impacted
Registration emails may be delayed or fail to be delivered
IDENTIFIED
about 17 hours ago - at 10/02/2026 12:15PM
We are investigating an issue where App Inventory data may appear empty or incomplete for a subset of tenants. Our team has identified the root cause and is actively working on a resolution. We will provide updates as more information becomes available.
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