Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Modal Labs

Some sandbox functionality is degraded when using CIDR allowlists

Resolved Minor
April 29, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Modal Labs experienced degraded sandbox functionality for 48 minutes due to overly aggressive CIDR allowlist enforcement from a code change. The issue blocked egress traffic needed for tunnels, exec API, filesystem API, and connection tokens. A fix was merged and rolled out to restore normal sandbox operations.

Due to a code change, CIDR allowlists were applied too aggressively, and egress used for some sandbox functionality (including tunnels, exec API, filesystem API, and connection tokens) was unintentionally blocked. A fix has been merged and is being rolled out.
Components affected
Sandboxes

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard

Latest Modal Labs outages

us-west input plane down - 17 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook