Outage in Mode
Intercom Outage
Resolved Major
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Outage Details
The Support Team is intermittently unable to access Intercom at this time. Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/24/2025 08:20PM
Intercom access is recovering and the Support team will resume operations as normal.
INVESTIGATING
22 days ago - at 04/24/2025 08:15PM
The Support Team is intermittently unable to access Intercom at this time. Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
Latest Mode outages
The datasets are failing to load. - about 1 month ago
Delayed delivery of scheduled emails - about 2 months ago
Discovery Database Stale Data - 3 months ago
Bridge Connection Failures - 4 months ago
O365 users unable to log in - 5 months ago
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