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Outage in Mode

Intercom Outage

Resolved Major
October 20, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

Intercom messenger is experiencing degraded performance and the Support Team is intermittently unable to access Intercom at this time. Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/21/2025 12:03PM

Intercom access has recovered, and the Support team has resumed normal operations.

INVESTIGATING 3 months ago - at 10/20/2025 12:34PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/20/2025 12:33PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/20/2025 12:32PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/20/2025 12:21PM

Intercom messenger is experiencing degraded performance and the Support Team is intermittently unable to access Intercom at this time. Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.

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GitHub incident impacting Git Syncs - 2 months ago
Reports using Notebook generated Datasets failing to load - 3 months ago

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