Outage in Modern Treasury
Delays In Processing Incoming Transactions u0026 Incoming Payment Details
Resolved Minor
July 21, 2026 - Started 5 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
Starting around 11:30 AM ET on July 21, 2026, Modern Treasury experienced delays in processing incoming transactions and payment details for customers in cells US001, USW2-04, US002, and US005, affecting dashboard and API visibility for approximately 4.9 hours. Outgoing payments and payment origination remained unaffected throughout the incident. A fix was implemented and the situation moved to monitoring by approximately 3:17 PM ET the same day.
We are currently investigating a delay in ingestion for certain bank integrations. Beginning at approximately 11:30 AM ET on July 21, 2026, customers may see a delay in information appearing in the dashboard and API. Outgoing payments and payment origination are not affected. Customers in cells US001, USW2-04, US002, and US005 may be impacted. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
Components affected
Modern Treasury Platform/APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
5 days ago - at 07/21/2026 06:45PM
We are currently investigating a delay in ingestion for certain bank integrations. Beginning at approximately 11:30 AM ET on July 21, 2026, customers may see a delay in information appearing in the dashboard and API. Outgoing payments and payment origination are not affected. Customers in cells US001, USW2-04, US002, and US005 may be impacted. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
IDENTIFIED
5 days ago - at 07/21/2026 07:03PM
We are continuing to work on a fix for this incident.
MONITORING
5 days ago - at 07/21/2026 08:17PM
We implemented a fix and are currently monitoring the result.
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