Outage in ModernLoop
Google API Latency Spike - Customers experiencing slowness
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
ModernLoop ApplicationLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 05/20/2024 09:18PM
Thank you for your patience. The team has implemented a workaround to the current Google API issues. We’ll be working with Google to help them address the root cause.
With our workaround we are actually seeing the latency reduce to below pre-incident numbers. (Lower is better) We truly appreciate your patience and understanding while we worked through this. If you continue to experience any slowness within the schedules flow, please let us know.
INVESTIGATING
about 1 year ago - at 05/16/2024 08:17PM
We are currently investigating this issue.
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