Outage in ModernLoop
ModernLoop system down for SCIM provisioned users
Resolved Major
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Outage Details
Components affected
ModernLoop ApplicationLatest Updates ( sorted recent to last )
This incident has been resolved. We had issue with some SCIM provisioned users getting mapped to a lower security app role in ModernLoop resulting in revoking their access to the app. These users have been restored and root cause has been fixed.
Fix is in production and we are monitoring.
The issue has been identified and fix is on the way.
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