Outage in ModernLoop
Ashby Scheduling API Timeouts on 5% Creates and 33% Updates
Resolved MinorIncident Report
If you do not use Ashby ATS you are unaffected.
Ashby Scheduling API Timeout on 5% Creates and 33% Updates causing mismatches in what is live on ModernLoop vs Ashby. Ashby has identified some areas for improvements and is implementing.
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RESOLVED
10 days ago - at 07/14/2026 07:19PM
While the Ashby APIs are not improved, ModernLoop has put extensive work into handling the errors via sophisticated retry logic. Closing this out for now, to reduce noise on our Status Page. Will report with more data once the Ashby team relays their fixes.
INVESTIGATING
20 days ago - at 07/05/2026 04:14AM
If you do not use Ashby ATS you are unaffected.
Ashby Scheduling API Timeout on 5% Creates and 33% Updates causing mismatches in what is live on ModernLoop vs Ashby. Ashby has identified some areas for improvements and is implementing.
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