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Outage in Molecule

Auth0 - Elevated Errors on Public Cloud Environments

Resolved Minor
April 28, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Current Status: Monitoring User logins may be impacted; We have a fall back option if Molecule service is disrupted. We are closely monitoring the Auth0 status. Please report any login issues to support@molecule.io immediately. Auth0 is reporting: We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/28/2026 10:35PM

Auth0 reports:
Resolved
Our third-party Edge provider has reported that their service disruption has been mitigated within their environment. We've observed recovery for all previously affected Auth0 services and now see stability in the Public Cloud environment.

MONITORING 4 days ago - at 04/28/2026 09:01PM

Current Status: Monitoring

User logins may be impacted; We have a fall back option if Molecule service is disrupted. We are closely monitoring the Auth0 status. Please report any login issues to support@molecule.io immediately.

Auth0 is reporting:
We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.

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