Investigating connectivity issues across accounts and devices due to an AWS outage

The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience

We are continuing to monitor for any further issues.

All platform components availability and latency have returned to normal. We are no longer observing issues coming from AWS infrastructure.
Our teams will continue to monitor platform availability; Automations is back to work but we do expect delays in automation completion.

All system is working and being monitored beside automations and API in US which are still being affected.

A fix has been implemented, all system is working and being monitored beside automations in US which are still being affected.

We are monitoring results to restore full system stability on the platform, including automations on the US server and issues connecting customers with our Customer Support Team. We will continue to provide updates until the issue is fully resolved!

Automations are experiencing degraded performance on the US server. We are still experiencing issues connecting customers with our Customer Support Team. We will continue to provide updates until the issue is fully resolved!

Automations are experiencing degraded performance on the US server. We will continue to provide updates until the issue is fully resolved!

We are currently experiencing issues connecting customers with our Customer Support Team. We are continuing to monitor for any platform-related issues.

We are still monitoring the incident.

Automations are experiencing degraded performance on the US server. We're working to fully resolve the issue as soon as possible!

Automations and integrations are experiencing degraded performance on the US server. We will continue to provide updates until the issue is fully resolved!

We're still working to fully resolve the issue as soon as possible!

The EU and AU servers are fully functional, and the platform is partly functional in the US server. We're working to fully resolve the issue as soon as possible

The platform is starting to recover, we will update again soon.

Automations and integrations working again in the AU server, but may experience delays

Automations and integrations working again in the EU server, but may experience delays

We are continuing to work on a fix for this issue.

Our automations and integrations are also experiencing issues in the EU and AU servers. We are working to fix the issue.

Our team has identified that the root cause of the issue is with our third party, and they are working to resume regular service usage. Additionally, API is partially working in the EU and AU servers.
We will continue to provide updates on their progress

Our API is also experiencing connectivity issues in our EU and AU servers. We're working to investigate the issue.

We are continuing to investigate this issue.

We are currently investigating reports of connectivity issues across the platform, which are caused by an AWS outage per https://health.aws.amazon.com/health/status. Our team is working to resolve this promptly.