Monday experienced a 22.8-hour incident where mass email processing was significantly delayed, causing emails to appear in analytics and sent folders up to several hours late. Users could still send emails but faced delays in tracking and confirmation visibility. The issue was resolved by refreshing browsers after the fix was implemented.
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The Mass Emails issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
We are currently investigating reports of issues related to delays in processing Mass Emails. While there is no data loss, users can expect delays of up to a few hours to see their Mass Emails in the Mass Emails Analytics menu and in their Sent folders in their inbox.
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