Outage in MongoDB Cloud
MongoDB Atlas for Government: "no healthy upstream" error during login
Resolved MajorIncident Report
We are investigating an issue causing users logging into MongoDB Atlas For Government to get a blank page with the text "no healthy upstream"
Cluster health is unaffected. This does not affect non-Atlas-for-Government environments.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/18/2023 08:04PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 12/18/2023 07:59PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 12/18/2023 07:56PM
We have identified the issue causing Atlas for Government logins to fail with the error message "no healthy upstream" and are working on a fix.
Cluster health and non-Atlas-for-Government environments remain unaffected.
INVESTIGATING
almost 2 years ago - at 12/18/2023 07:43PM
We are investigating an issue causing users logging into MongoDB Atlas For Government to get a blank page with the text "no healthy upstream"
Cluster health is unaffected. This does not affect non-Atlas-for-Government environments.
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