Outage in MongoDB Cloud

Atlas Azure cluster new snapshot creation failure (australiaeast)

Resolved Minor
November 03, 2025 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating an issue impacting Atlas Azure cluster snapshot creation (australiaeast region only). This only affects new snapshot creation. Existing snapshots are not affected.
Components affected
MongoDB Cloud

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 11/03/2025 09:13PM

This incident has been resolved.

MONITORING about 8 hours ago - at 11/03/2025 08:03PM

We've identified the root cause which is an Azure outage: https://azure.status.microsoft/en-us/status. Will continue to monitor.

IDENTIFIED about 9 hours ago - at 11/03/2025 07:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 9 hours ago - at 11/03/2025 07:00PM

We're investigating an issue impacting Atlas Azure cluster snapshot creation (australiaeast region only). This only affects new snapshot creation. Existing snapshots are not affected.

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