Outage in MongoDB
Intermittent 503 Errors on Atlas Admin API and Automation Tooling
Resolved MajorIncident Report
Summary AI Generated
MongoDB Atlas experienced intermittent HTTP 503 errors affecting the Atlas Admin API and automation tooling like Terraform for nearly 40 hours. The errors caused control plane operations to fail temporarily, though requests typically succeeded on retry and database connectivity remained unaffected. The engineering team identified the root cause, applied a fix, and confirmed resolution after monitoring showed no further error spikes.
We are currently investigating intermittent spikes of HTTP 503 errors affecting Atlas control plane operations performed via the Atlas Admin API and automation tooling such as Terraform. Impacted requests typically fail for a short period and succeed on retry. Atlas database connectivity and data plane operations remain healthy.
Our engineering teams are working to resolve the issue with high urgency and to prevent recurrence. Customers encountering 503 responses are advised to retry failed Admin API and Terraform operations with appropriate retry logic and backoff while we continue our investigation.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/27/2026 01:21PM
We are no longer seeing intermittent spikes in HTTP 503 errors.
MONITORING
5 days ago - at 03/26/2026 07:12PM
We continue to monitor our systems for intermittent spikes in 503 HTTP errors following our deployed fix. We will provide another update tomorrow by 3 PM UTC.
MONITORING
6 days ago - at 03/25/2026 11:39PM
The team has identified the root cause of intermittent spikes of HTTP 503 errors and has applied a fix.
INVESTIGATING
6 days ago - at 03/25/2026 09:31PM
We are currently investigating intermittent spikes of HTTP 503 errors affecting Atlas control plane operations performed via the Atlas Admin API and automation tooling such as Terraform. Impacted requests typically fail for a short period and succeed on retry. Atlas database connectivity and data plane operations remain healthy.
Our engineering teams are working to resolve the issue with high urgency and to prevent recurrence. Customers encountering 503 responses are advised to retry failed Admin API and Terraform operations with appropriate retry logic and backoff while we continue our investigation.
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