Outage in MongoDB
Atlas Backup Export Jobs Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
MongoDB Atlas experienced degraded performance affecting a subset of backup export jobs for 23.2 hours. The issue caused failures in backup export functionality while cluster health and data remained unaffected. The problem was resolved after implementing a fix and monitoring the results.
Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/07/2026 08:55PM
This incident has been resolved.
MONITORING
5 days ago - at 05/07/2026 08:02PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 05/07/2026 01:20AM
We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.
IDENTIFIED
6 days ago - at 05/06/2026 09:48PM
Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC
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