Outage in MongoDB
Authentication failures when running search queries for some clusters
Resolved MinorIncident Report
Summary AI Generated
MongoDB Cloud experienced authentication failures affecting search queries on some clusters for 6.4 hours. The issue specifically impacted clusters with colocated search nodes, while clusters with dedicated search nodes remained unaffected. The root cause was identified and mitigated, with the incident fully resolved after monitoring confirmed no residual impact.
We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.
Components affected
MongoDB CloudTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/24/2026 02:05AM
This incident has been resolved.
MONITORING
3 days ago - at 05/24/2026 12:14AM
We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.
IDENTIFIED
3 days ago - at 05/23/2026 08:14PM
We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.
INVESTIGATING
3 days ago - at 05/23/2026 07:48PM
We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.
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