Outage in MongoDB
[Atlas for Government] Data plane node logs unavailable for last 6 days
Resolved MinorIncident Report
Summary AI Generated
MongoDB Atlas for Government experienced a service disruption where data plane node logs (including mongod and audit logs) were unavailable for clusters in GCP and AWS gov-cloud regions from May 14th 4am UTC for approximately 6 days. The incident was resolved after 1.8 hours of active troubleshooting once the root cause was identified, with log download functionality fully restored.
The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/22/2026 10:17PM
The data plane node log download has recovered.
MONITORING
4 days ago - at 05/22/2026 09:17PM
We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.
INVESTIGATING
4 days ago - at 05/22/2026 08:32PM
The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.
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