Outage in MongoDB
Partial outage in Azure West Europe
Resolved MinorIncident Report
Summary AI Generated
MongoDB experienced a 48-hour partial outage in Azure West Europe where customers encountered nodes reporting as "down" and delayed cluster modifications. The incident affected MongoDB Cloud services in the region, with MongoDB handling primary failover across the three available availability zones. The issue was resolved after instances began recovering, and all Atlas clusters in the region returned to healthy and fully operational status.
We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.
Components affected
MongoDB CloudTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/05/2026 05:28PM
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.
MONITORING
9 days ago - at 05/03/2026 08:19PM
We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.
INVESTIGATING
9 days ago - at 05/03/2026 05:33PM
We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.
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