Outage in MongoDB Cloud

Chat support is currently unavailable

Resolved Major

February 22, 2024 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

Chat support is currently unavailable, please standby while we work on the issue. Atlas clusters are not impacted

Components affected

MongoDB Cloud MongoDB Support Portal

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/22/2024 03:38PM

Issue has been identified and resolved

IDENTIFIED almost 2 years ago - at 02/22/2024 11:09AM

Issue has been identified and services are returning to normal.

INVESTIGATING almost 2 years ago - at 02/22/2024 10:52AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 02/22/2024 10:47AM

Chat support is currently unavailable, please standby while we work on the issue. Atlas clusters are not impacted

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