Outage in MongoDB Cloud

Chat support is currently unavailable

Resolved Major
February 22, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Chat support is currently unavailable, please standby while we work on the issue. Atlas clusters are not impacted
Components affected
MongoDB Cloud MongoDB Support Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/22/2024 03:38PM

Issue has been identified and resolved

IDENTIFIED about 1 year ago - at 02/22/2024 11:09AM

Issue has been identified and services are returning to normal.

INVESTIGATING about 1 year ago - at 02/22/2024 10:52AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 02/22/2024 10:47AM

Chat support is currently unavailable, please standby while we work on the issue. Atlas clusters are not impacted

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