Outage in MongoDB Cloud
MongoDB Atlas App Services and Device Sync UI may not be accessible
Resolved MinorIncident Report
We are currently investigating an issue where some customers cannot access the MongoDB Atlas App Services and Device Sync UI due to continuous redirects.
Components affected
MongoDB Cloud MongoDB Realm
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 02/25/2025 10:16PM
This incident has been resolved.
MONITORING
8 months ago - at 02/25/2025 10:09PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 02/25/2025 09:32PM
We have identified an issue where some users cannot access the MongoDB Atlas App Services and Device Sync UI. Affected users will see many redirects, and their browser may eventually give them the error "Too Many Redirects".
The underlying Atlas App Services and Atlas Device Sync are unaffected and continue to work as normal. Users who urgently need to manage their Atlas App Services and Atlas Device Sync settings are encouraged to use the admin API until this is resolved.
INVESTIGATING
8 months ago - at 02/25/2025 04:35PM
We are currently investigating an issue where some customers cannot access the MongoDB Atlas App Services and Device Sync UI due to continuous redirects.
Latest MongoDB Cloud outages
Elevated Azure Capacity Errors - 8 days ago
Some Atlas Cluster Operations Delayed - 10 days ago
Flex to Dedicated upgrades are currently failing and resulting in the Dedicated cluster having no monitoring - 14 days ago
Atlas UI Project Overview Page Infinite Loading - 15 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
