Outage in MongoDB Cloud

MongoDB Atlas & Cloud Manager: Logins affected

Resolved Major
March 24, 2025 - Started 10 days ago - Lasted 38 minutes
Official incident page

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Outage Details

We are currently investigating an issue affecting logins for MongoDB properties. This includes Atlas, University, Cloud Manager, and the Support Portal. Atlas clusters and apps are unaffected, as are currently logged-in users.
Components affected
MongoDB Cloud MongoDB Cloud MongoDB Support Portal
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 03/24/2025 04:23PM

This incident has been resolved.

MONITORING 10 days ago - at 03/24/2025 04:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 03/24/2025 03:48PM

We are currently investigating an issue affecting logins for MongoDB properties. This includes Atlas, University, Cloud Manager, and the Support Portal.

Atlas clusters and apps are unaffected, as are currently logged-in users.

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