Outage in MongoDB

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

Resolved Minor

July 09, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

MongoDB Atlas Data Federation and Online Archive experienced a 45-minute outage affecting users relying on cloud-provider IAM authentication, causing pipeline failures when querying backing Atlas clusters. The issue was traced to a recent configuration change affecting IAM authentication, while other authentication methods remained unaffected. A fix was deployed and the incident was fully resolved within 45 minutes.

Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 07/09/2026 11:06AM

This incident has been resolved.

MONITORING 12 days ago - at 07/09/2026 11:01AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 07/09/2026 10:57AM

We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

INVESTIGATING 12 days ago - at 07/09/2026 10:23AM

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