Outage in Mono
BVN [iGree] Downtime
Resolved MajorIncident Report
We are currently experiencing downtime with the BVN iGree endpoint from our provider. This means you may encounter errors when initiating BVN lookup of your customers and when trying to create a Mono Sweep Mandate. We sincerely apologise for any inconvenience this may cause. We are in active communication with our provider to resolve this and will provide an update as soon as the service is restored.
Components affected
Mono BVN iGreeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/20/2026 02:41PM
The issue affecting the BVN iGree endpoint from our provider has now been resolved. BVN lookup requests and Mono Sweep Mandate creation are functioning normally again. We sincerely apologise for the inconvenience caused and appreciate your patience while this was being addressed.
IDENTIFIED
9 days ago - at 05/20/2026 10:56AM
We are currently experiencing downtime with the BVN iGree endpoint from our provider. This means you may encounter errors when initiating BVN lookup of your customers and when trying to create a Mono Sweep Mandate. We sincerely apologise for any inconvenience this may cause. We are in active communication with our provider to resolve this and will provide an update as soon as the service is restored.
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