Outage in Mono
BVN [Legacy] Downtime
Resolved MajorIncident Report
We are currently facing an issue with identity verification on our BVN legacy endpoint: users are unable to verify their BVN identity. We have escalated the issue with our provider, and the team is actively engaged in resolving this matter. We're committed to providing timely updates as soon as we gather more information.
We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
Components affected
Mono BVN LookupTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 07/09/2026 09:33PM
This incident has now been resolved. We appreciate your patience while we worked on resolving this.
IDENTIFIED
28 days ago - at 07/09/2026 04:18PM
We are currently facing an issue with identity verification on our BVN legacy endpoint: users are unable to verify their BVN identity. We have escalated the issue with our provider, and the team is actively engaged in resolving this matter. We're committed to providing timely updates as soon as we gather more information.
We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
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