Outage in Mono
BVN [Igree] Downtime
Resolved MinorIncident Report
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when validating or fetching your customers’ BVN details, as well as when trying to authorize a Mono Sweep mandate.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Components affected
Mono BVN iGreeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/10/2026 12:25PM
This incident has been resolved. The service is up and fully functional.
INVESTIGATING
18 days ago - at 08/10/2026 08:40AM
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when validating or fetching your customers’ BVN details, as well as when trying to authorize a Mono Sweep mandate.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Latest Mono outages
Degraded Performance Across Lookup APIs - 1 day ago
Direct Debit: Service Downtime - 1 day ago
BVN [iGree] Downtime - 7 days ago
Direct Debit: Service Downtime - 14 days ago
Direct Debit: Service Downtime - 14 days ago
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