Outage in Monta

OCPP Disconnection Issues with Zaptec Charge Points

Resolved Minor
June 13, 2024 - Started 6 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are seeing that Zaptec is currently facing OCPP disconnections affecting some users' ability to authorize and start charging at Zaptec charge points. This issue is already under investigation by Zaptec. For updates, visit Zaptec's Status Page: https://zaptec.statuspage.io/incidents/mtcx2b86b0p2
Components affected
Monta Zaptec OCPP
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/13/2024 05:42PM

This incident has been resolved.

MONITORING 6 months ago - at 06/13/2024 01:57PM

A fix has been implemented by Zaptec and they are currently monitoring the results.

INVESTIGATING 6 months ago - at 06/13/2024 11:29AM

We are seeing that Zaptec is currently facing OCPP disconnections affecting some users' ability to authorize and start charging at Zaptec charge points. This issue is already under investigation by Zaptec. For updates, visit Zaptec's Status Page:

https://zaptec.statuspage.io/incidents/mtcx2b86b0p2

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