Outage in Monta

Zaptec chargers disconnected and failed charges

Resolved Major
February 05, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified a number of Zaptec chargers performing failed charges at the moment. We have escalated to Zaptec and will update here on statuspage as soon as we have updates. If you are unable to charge via Monta, trying via Zaptec App for the time being. No need to escalate to our Support-team, all updates will be posted immediately here. Thank you for your patience.
Components affected
Monta Zaptec

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/05/2025 10:36AM

This incident has been resolved.

MONITORING 9 months ago - at 02/05/2025 09:29AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 02/05/2025 07:26AM

We have identified a number of Zaptec chargers performing failed charges at the moment.

We have escalated to Zaptec and will update here on statuspage as soon as we have updates.

If you are unable to charge via Monta, trying via Zaptec App for the time being.

No need to escalate to our Support-team, all updates will be posted immediately here.

Thank you for your patience.

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