Outage in Monta

Charging Points Not Visible in Hub

Resolved Minor

July 08, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue where some operators are unable to view their charging points in the Monta Hub portal. Our team is actively investigating the cause. As a workaround, charging points are fully visible and accessible via the Beta Hub in the meantime.

Components affected

Monta Web Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 07/08/2026 09:11AM

The results of the fix are looking good. We're marking the issue as Resolved.

MONITORING about 1 month ago - at 07/08/2026 08:01AM

A fix was implemented, and we're monitoring the results.

IDENTIFIED about 1 month ago - at 07/08/2026 07:32AM

The root cause is believed to have been identified. We are working on pushing a fix.

INVESTIGATING about 1 month ago - at 07/08/2026 06:53AM

Latest Monta outages

Increased Load Times and Elevated Failure Rate - about 7 hours ago

Charge Point and Charge Session Data Unavailable in Monta Hub (Old) - about 20 hours ago

Hub - Increased Error Rate - 3 days ago

Monta Hub - Service Disruption - 6 days ago

Monta Control and Hub Beta - Intermittent Errors - 10 days ago

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